Terms

Ordering

  • Prices are in pounds and include VAT. There is no service charge on online orders. The total you see before you pay is the total you pay.
  • Every main course comes with lentil soup, salad, hummus and naan at no charge. Anything else is only added to your bill if you ask for it.
  • If the kitchen has not accepted a paid order within 12 minutes, it is cancelled and refunded in full automatically.
  • Food is made to order, so once the kitchen has started we cannot cancel. If something is wrong with your order, tell us straight away and we will put it right or refund it.
  • Allergies: please tell staff in person or by phone as well as in the order notes.

Bookings and deposits

  • Groups of 8 or more pay a deposit of ⁦£10.00⁩ a person. It is taken off your bill on the day.
  • Cancel at least 24 hours before and we refund the deposit in full. Later cancellations and no-shows keep the deposit.
  • If we cannot confirm your table, we refund any deposit in full.
  • We hold tables for 15 minutes after the booked time. Tables are booked for 90 minutes when we are busy.

Erbil Family

  • One stamp per visit or online order of ⁦£15.00⁩ or more, one stamp per card every 3 hours. Tables of 4 or more booked under your card earn 2 stamps.
  • Rewards are valid for six months, cannot be exchanged for cash and are used in the restaurant or at collection.
  • We may change the rewards with 30 days' notice on this page. Rewards you have already earned stay valid.